Laiyuta™ · Customer Care
Contact Us
Contact our team for help with a product, order, payment, delivery, return, refund, or other store-related question.
Emailservice@laiyuta.com
Phone+86 135 9017 1709
Hours8:00 AM–10:00 PM Daily
How to Reach Us
Email: service@laiyuta.com
Phone: +86 135 9017 1709
We aim to answer email inquiries within 1–2 business days.
What to Include
- Your full name and order number
- The email used at checkout
- A clear description of the issue
- Relevant photos, video, or tracking details
Order and Delivery Support
Contact us promptly for address corrections, cancellation requests, delayed tracking, lost packages, or delivered-but-not-received concerns.
Product Problems
For damaged, defective, incomplete, incorrect, or materially misdescribed products, retain the item and packaging and send clear supporting evidence.
Return Assistance
Obtain approval before sending merchandise back.
Do not send returns to our business registration address. After approval, support will provide the applicable return warehouse address and instructions.
Business Information
Brand NameLaiyuta™Legal Company NameNanchang Pingfakai Technology Co., Ltd.OwnerHu QixiangWebsitelaiyuta.comBusiness AddressRoom 901, Unit 1, Building 14, Hualin Residential Community, Zhaoxian Town, Wanli Administrative Bureau, Nanchang City, Jiangxi Province, ChinaSupport Emailservice@laiyuta.comSupport Phone+86 135 9017 1709Service Hours8:00 AM–10:00 PM Daily